Well, things have finally moved on.
Apparently somewhere, myself and Wonga were trying to meet half way, and consistently missing. But fortunately that’s no longer the case.
You’ll see the blog entry originally outlining my issues has now been removed, hidden from the prying eyes of Google and those who clearly want nothing more than to flame (which I will mention in a moment).
To the guys at Wonga, thank-you for finally sorting this out. Thank-you for taking on board what I had to say (politely, and in no way aggressively) regarding your customer services, and thank-you for the personal assurance that everything is now resolved.
If you are the unfortunate victim of fraud through Wonga (through, as in “by means of using Wonga maliciously”) – then keep hope. I’ve witnessed that they do respond, it’s just perhaps not yet quite as easy as it should be.
Hopefully this is now the close of the chapter, and the start of a new one. A huge stress of my mind, and something to be vigilant about in the future.